If the employee leaves your employ for any reason, you must notify Alameda County Department of Child Support Services (DCSS) promptly (no later than the next pay date). Please complete Notification of Termination of Employment attached to the Income Withholding Order with the date of separation as well as the employee’s last known home address and new employer, if known, and mail it to DCSS:
Department of Child Support Services
5669 Gibraltar Drive
Pleasanton, CA 94588
If the employee returns to work, you must reinstate the Income Withholding Order immediately. Please notify DCSS with the date of return.
You can reach us by phone at 1-866-901-3212 (follow the prompts for employers) and enter the employee’s Social Security number to be routed to DCSS.